Refund & Return Policy

We do not accept returns, exchanges, or refunds for any products sold on this website. This includes but is not limited to:

• Opened products
• Unopened products
• Used or unused products
• Incorrect orders placed by the customer
• Change of mind
• Taste, texture, or perceived effectiveness
• Delays caused by shipping or customs

Our products are dietary supplements. For health, safety, and hygiene reasons, we cannot accept returns or issue refunds once products have been shipped, as we cannot guarantee product integrity after delivery.

For international shipments (EU, UK, USA, Canada):

• Customers are responsible for ensuring products are legal for import in their country
• We are not responsible for customs delays, duties, taxes, seizures, or rejections
• Orders refused or seized by customs are not eligible for refund

In accordance with EU consumer protection law, the right of withdrawal does not apply to:

Dietary supplements fall under this exemption.

We only replace items if the product arrives damaged, or you receive the wrong item. To be eligible:

• You must contact us within 48 hours of delivery
• Provide clear photos of the item and packaging
• The product must be unused and unopened

By completing a purchase, you agree that:

• Chargebacks for reasons covered by this policy are invalid
• We reserve the right to dispute chargebacks with supporting documentation

• Delivery times are estimates only and are not guaranteed
• We are not responsible for courier delays beyond our control
• Refunds are not issued for delayed shipments