Shipping Policy
Shipping Partners
We primarily use Shippo to manage shipping labels and courier services. The selected carrier may vary based on destination, package weight, and service availability.
Shipping Destinations
We currently ship to:
- European Union (EU)
- United Kingdom (UK)
- United States (USA)
- Canada
Shipping & Handling Fees
We charge a flat fee of USD 20 per order, regardless of order size, weight, or destination. This covers shipping costs, packaging materials, and handling.
Order Processing Time
Orders are typically processed within a few business days after payment confirmation. Processing times may vary during peak periods or due to inventory availability.
Estimated Delivery Times
Delivery times are estimates only and may vary based on destination country, customs clearance, and courier service. We do not guarantee delivery dates.
Customs, Duties & Taxes
For international shipments:
- Customers are responsible for any applicable customs duties, import taxes, or fees
- Customs policies vary by country
- We are not responsible for customs delays, seizures, or rejections
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or loss due to incorrect addresses.
Lost, Delayed, or Damaged Shipments
- Once handed to the courier, shipping is outside our control
- Delays caused by carriers, customs, or force majeure are not refundable
- Claims must be reported promptly after the expected delivery date
Partial Shipments
We reserve the right to ship orders in multiple packages if necessary.
Force Majeure
We are not liable for delays caused by natural disasters, carrier disruptions, customs actions, strikes, or pandemics.
Contact Information
If you have questions about this Shipping Policy, please contact us.
- Email: support@harmover.com
- Company Name: Monro Meadows LLC
- Registered Address: 44 Vitosha Blvd, 2nd Floor, Triaditsa District, 1000 Sofia